Overview

This Privacy Policy explains how Glazenya (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, make a purchase, or otherwise interact with us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post updates on this page with the revised date. We encourage you to review this page periodically.

How We Collect & Use Information

• Directly from you — when you place an order, create an account, or contact us.
• Automatically — via cookies, analytics tools, and interaction data.
• From third parties — including our e-commerce platform (Shopify) and payment processors.

We use this information to fulfill orders, provide support, improve and personalize our services, ensure security and prevent fraud, and send updates or promotions where permitted by law.

Information We Collect

• Contact details — name, email, phone, billing/shipping address.
• Order details — purchase history, payment method (processed securely), delivery information.
• Account details — login credentials and security preferences.
• Usage data — IP address, browser/device type, access times, pages viewed.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember preferences. You can manage cookies in your browser settings; blocking some cookies may affect site functionality.

For details on cookies used by Shopify, see the Shopify Cookies Policy.

How We Share Information

• Vendors & service providers — e.g., order fulfillment, IT, analytics.
• Marketing & business partners — where permitted by law and your preferences.
• Legal authorities — when required to comply with applicable laws or legal processes.
• Corporate affiliates — within our group, for legitimate business purposes.
• Business transactions — in connection with mergers, acquisitions, or asset transfers.

Children’s Privacy

Our services are not directed to individuals under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us to request deletion.

Data Security & Retention

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure.

We retain personal data only as long as necessary for the purposes described in this Policy, to comply with legal obligations, or to manage your account.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data; to restrict or object to certain processing; to withdraw consent (where applicable); and to manage marketing preferences. To exercise these rights, contact us using the email below. We may request proof of identity before processing your request.

International Transfers

We may transfer your personal information to countries outside your residence, including the US, Europe, and Asia. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to protect your information.

Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal data, please contact:

Glazenya
Email: info@glazenya.com