Contact Us

Contact Us

Have questions about your order or our jewelry? We're here to assist you.

WhatsApp (Fast Response)

Chat on WhatsApp

Available on business days. If we’re offline, leave a message and we’ll reply soon.

Email Support

Email Us

Our customer care team typically replies within 24 hours on business days.

Order & Shipping Inquiries

Please include your Order Number in the message so we can assist you promptly.

For real-time shipping updates, see our Shipping Policy, or use Chat Glazenya (“track order + email / order number”).

Office

Yingyue Cross Border Electronic Technology Co., Limited
Unit 1406B, 14/F, The Belgian Bank Building,
Nos. 721–725 Nathan Road,
Kowloon, Hong Kong
(office address, not for product returns)

Thank you for choosing Glazenya — where timeless elegance meets modern craftsmanship.